Featured Band: Metallica. Cute But Abusive. Top Brands. New Gaming T-shirts. New Gaming Mugs. Superhero Posters. Superhero Mugs. Featured Anime. Anime Mugs. Anime Bags. Featured Brands. Cute Bat Wanna Hang? Ladies Tee. Santa Sacks. Christmas Jumpers. Spooky Cat. Do you offer a next day delivery service? How long will my order take to arrive?
What if I'm not in when delivery is attempted? Is it possible to track my order? How do I know if an item is in stock? Payments How can I pay for my order? Do you accept cash, wire transfers or Western Union transfers? What currencies can I use? When is my card charged? My payment won't go through, why is this? Returns What is your returns policy? How do I return an item s? I have received a faulty or incorrect item Have you received my return?
When will I receive my replacement item? When will I receive my refund? My Order How can I see the status of my order? Has my order been shipped? Can I cancel my order after it has been placed? Can I change items or amend the delivery address on my order once I have placed it? Can I reset it? Shopping at Grindstore. Do you ship to my country? How do I place an order with Grindstore.
How do I subscribe to your Newsletter? Do you have a catalogue? Do you have a shop I can visit? If your customs authority suspects or discovers that the goods in your order have been misdeclared they are entitled to seize and destroy them without notice or compensation. To avoid this possibility we always make an accurate customs declaration when exporting outside the EU. It may be more cost effective to make multiple smaller orders rather than one big order depending on the allowance your country gives before imposing duties but this may of course result in higher shipping costs.
UK Customers, All Orders have some tracking. Overseas customers all orders are sent tracked unless you select an Untracked Airmail option not recommended 1. This is for various reasons - some items are literally too heavy for normal couriers to deliver such as certain bulky furniture and we are unable to make arrangements to deliver them outside the UK.
Some items are prohibited from airfreight such as nail polish due to safety restrictions. Replica guns are not sent outside the UK as when X-rayed, they can look like real firearms causing security alerts. Other items are simply too long for Airmail size limits and courier delivery is not cost effective for the value of the item. For certain destinations, it's actually cheaper to send anything over a certain weight by Trakpack Tracked Delivery rather than Untracked Airmail.
Since this option is faster, cheaper and more secure with full tracking we opt not to offer Airmail under these circumstances as it is either the same price or more expensive. Some sizes are in stock, some sizes are available on custom order but the size I want is not even listed?
If the size you want is not showing at all, it means that we do not have any stock available in our warehouse and the supplier also does not have any stock available.
To avoid disappointment when we cannot supply you, these sizes are temporarily removed from the item. Once stock becomes available again they will show as in stock or custom order as appropriate. Visiting Us 3 Can I visit the shop? Please email us and we will be happy to help. Make sure you're using the same email you registered under to login with.
If you've forgotten your password, click the " Forgot your password? If you're still having problems email us at angelclothing gmail. Please note for security reasons we are unable to retrieve passwords directly. If you're having problems making payment, please try switching from card to PayPal payment or vice versa - often if there's an issue with one payment method the other will work.
For card payments, please double check the card number, expiry date and security code are correct. For PayPal payments please make sure the funding source for your PayPal account is working and the details are up to date - it may be easier to transfer sufficient funds into your account in advance to cover your purchase and pay using your balance if you are having issues. If you are still having issues, please call us on during office hours.
Privacy 5 What is your privacy policy? Other Questions 6 I have a question that's not answered here? Please email us at angelclothing gmail.
Christmas Delivery Information 7 What are the last shipping dates for Christmas? It's best to order as early as possible. The last posting dates for various locations are at the bottom of this page. Ordering, Delivery and Payment. No agreement exists between you and Grindstore Ltd until you receive this email.
In the event of a discrepancy, the price displayed on the Order Form shall prevail. Delivery charges shall be as set out in the Website and will vary depending on whether the Goods are to be sent to an address within the UK, outside of the UK but within the EU or outside of the EU. The total amount payable by you in respect of the Goods and delivery of them will be shown to you before you submit the Order. The acknowledgement of Order email set out at clause 2.
Payment will be processed on the first working day after receipt of your acknowledgement of order email, as described in 3. Payment is to be made to Klarna either via pay later in 14 days, or slice it in 3 interest free payments. Further information and Klarna's user terms you can find here. General information on Klarna you can find here.
Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement. The following delivery times shall apply in respect of any Order for Goods that is accepted by Grindstore Ltd:. However, you acknowledge that the time for delivery specified in clause 5. You will then be given the option of;.
We will then refund the price you paid in accordance with the Refunds and Exchange Policy; or. Such notice should be to the postal or email addresses or telephone number set out at clause If you decide that you no longer wish to receive the Goods before they reach you, you should contact Grindstore Ltd by email at contact coupon If we have already shipped the Goods you will need to return the Goods to us in accordance the procedure set out above.
Where you choose to exchange Goods and the alternative Goods are of a lower value, we will issue a refund of the difference between the amount of the original Goods and the alternative Goods as soon as possible, and in any event within 30 days after we receive your notification. Where you choose to exchange Goods and the alternative Goods are of a higher value, we will advise you of the additional amount to be paid and if you choose to proceed with the Order for the alternative goods, we will debit the difference in value from the credit card the details of which you provided in the Order Form.
If you return all the items purchased with the multi-buy offer discount you will be refunded with the full multi-buy value. If your order has been damaged in transit or is faulty or incorrect, please get in touch before returning it to us!
We can be reached by email at contact coupon Where Grindstore Ltd supplies the Goods to you in good condition and you wish to return them, you will be responsible for costs of the return postage to us. When returning Goods please enclose a slip with your name, postal and email addresses and phone number. Grindstore Ltd is always looking for ways to improve its service and so it would be useful if you also include a brief explanation of the reasons for returning the Goods.
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