Pros: "Crew was very pleasant and attentive. They still give away snacks too which was a nice surprise. Pros: "Westjet staff and friendliness! Cons: "Pre boarding passengers were disturbed by having to get out of their seats to allow other same-row passengers to be seated. If those needing assistance were boarded last all other passengers are settled and could move more easily for them than the other way around. Pros: "The lounge was fairly comfortable.
The staff was very nice, however, our flight was delayed 5 times! We were supposed to leave at but we didn't leave until Crew on the plane was super friendly and I think the pilot was great too. Skilled and always kept us informed of what was about to happen. Was only just over a 2 hour flight so no real food was needed nor was there entertainment.
The 'in flight' menu was reasonably priced. Staff on the other end was helpful as well. But hey, you get what you pay for. Cons: "I was told to keep my feet on the carpet while awaiting the washroom - didn't release that while standing I shouldn't go too far back to avoid the opening door. Know I know! Cons: "Reservation went smoothly as dealt directly with WestJet to book flight. Staff all very friendly and helpful. I do find the food is less than desirable for snacks.
Could there not be some recycling on all the waste generated on a flight? The seats fine. Pros: "Everything it was so fast and excellent" Cons: "The food in the airplane". Pros: "Nice crew.
Free movies. Cons: "The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. Cons: "Flight was delayed, it took very long boarding and getting off the plane. Cons: "Did not get the sense that check-in staff was terribly concerned about getting us checked in quickly.
Pros: "Nothing" Cons: "Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold no doors. Only concrete slabs to sit on. Not even a blanket". Pros: "The old flight attendant was so rude to everyone you can tell she hates her job" Cons: "Her attitude". Pros: "The orange juice only" Cons: "The service from the crew The food or lack of it The 1st class seats are very uncomfortable". Cons: "I checked in on line but went to check in desk to make sure my bag wasn't too heavy and the man changed my seat!
Then I went back and the next guy said I couldn't have my seat even though it was 2minutes later and gave me a new seat but a better seat.
Then the first guy comes over to give me a boarding pass for my second flight and again he changed my seat to an awful seat. And I wanted to sit next to a friend from Mexico City to Lima so that seat change was really mean. Once one the plane the man in my original seat got an upgrade so I got to sit next to my friend about half way through the flight when she came to tell me about the empty seat when she came to the back of the plane to use the bathroom.
Pros: "The seats were reasonably comfortable and the legroom was decent. My original flight was scheduled to depart March 30 at Then Aeromexico changed it to am in March They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left.
Everyone I talked to told me I could fly standby if it was he same day as my ticket. I came back later that night and took my scheduled flight. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. No one ever called.
It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. Pros: "The staff at check-in were wonderful. I was disappointed in the experience and would not recommend.
I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board.
At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade.
Pros: "The only 2 thing I liked was the flight was peaceful and the movies. Y no es la primera vez q me pasa siempre son haci. Cons: "The delay was awful. They rebooked us on flights landing the next day by evening when we had to reach there by early morning".
Cons: "No TV screens for entertainment on a long flight made for a very long journey. Cons: "Never took that flight as I missed the connection.
It is a shame how things are done. I had 1. If it was organized properly I had way enough time to catch the plane but the immagration doesn't care about the time of your flight. No one helps you anywhere. Then I was sent from one place to another before finally finding someone who knew what to do.
And course no apologies at any moment". Pros: "arrived ahead of schedule" Cons: "took an hour to taxi after landing no vegetarian options for food". Pros: "The crew were very attentive. I welcomed the unexpected food. They warned ahead of time of a full flight for people to check in carry on's at no charge. Can't beat the entertainment. Had a blast with the movie selection. Definitely I'm coming back to fly with Aeromexico.
But since my ticket was very inexpensive; it compensated for that. Otherwise, I will be a bit upset. Cons: "Flight was scheduled to leave at and was delayed an hour and a half.
Changed the departure time 3 times within 1 hour. Pros: "The services on the counter" Cons: "My flight was delayed". Pros: "That I got there on time. Pros: "Food and drink offerings, the staff were professsional and courteous.
The plane seating was not comfortable. The entertainment offering was dated and deficient. The food option was sandwich or no sandwich. Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1.
I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me. Cons: "The sits were to close to next line and the sitting was so hard and flat as on a wood bench, almost no cushion.
Pros: "When you connect out of Mexico City, the food is always fresher and more protein-rich. Pros: "Nothing. I will never fly this airline ever again. The movies were OK. The customer service line was unreachable and basically there was no one to talk to. Pros: "The staff is doing as best they can.
Connecting flight was not held would not have needed much - now on standby for a later flight. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible.
Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again.
Cons: "Delays with immigration meant I missed my connecting flight to Tuxtla. They should allow people with connecting flights to go to the front of the line. Ridiculous system the way it is now. Pros: "Courteous, professional, efficient. Good sense of humor! Pros: "Smooth flight. The plane smelled, the blankets smelled and the flight attendants were not that friendly.
Pros: "- Good leg room - Good inflight food service" Cons: "- online boarding pass issued but that was not accepted at the security check. Had to go back to the counter but counter closed early. It was a hassle. If online boarding pass is not valid then the option should be taken out. Pros: "Crew was very friendly" Cons: "Boarding took too long. People put personal items in the compartments so that made no room for everyyto put their carry on in the plaine.
Cons: "We sat on the runway after we landed for over an hour and I missed my connecting flight. No one offered to help or apologized for the delay. No compensation was provided". Pros: "Airline stewards were friendly and provided good service. Comfortable flight. Food was good. If the other flights weren't delayed also, we would have missed the flight. I paid for my luggage more than 24 hours in advance online. Called Aeromexico and they said I had to send email to customer service.
It has been 12 days and still have not received a response to my inquiry. This airline is an exact clone of American Airlines, which are known for their horrible and disgusting customer service. They said I should have my luggage by tomorrow, but I don't believe it as this isn't the first time with me flying with them and they loose my luggage it's take them 3 days to return my luggage and there was never reimbursement for the receipts of clothes and items I had to purchase because they were in my bag they lost!
Pros: "Nothing! I was traveling with a baby and they never ask if anyone was traveling with infants to board first. The flight attendant came through only once and never bothered to check if anyone needed anything else. The seats were so old that mine reclined with out having to push a button. They need to do a better job with their customers, be more friendly and attentive. When i called to add the babies they never told me about the lap baby rule.
If I would have known i would have bought my toddler her own seat no problem. They moved my seats far from each other. My babies need to sit near their mom it was a redeye. Those seats don't recline and the constant people, flushing and talking woke the babies up all night.
No one slept. Oh did i mention i had a dog at my feet also?? Every time they were woken up by the bathroom constantly my babies would cry for their mommy and i could only hold on at a time. Why on earth would we be moved to those seats?! I know why. We were discriminated against for having babies. You should be ashamed of your treatment of a family and young children. Pros: "Check-in started a bit late due to late arriving incoming flight but the crew at the gate as well as in the plane did their best to speed the process.
Flight was smooth, lande ontime despite taking off nearly 20 minutes late. Captain kept us informed when, through no fault of American Airlines there was a delay at the gate.
Overall well done in these trying times. Cons: "The fact the my connecting flight was delayed 3 hours making us miss the last leg of the flight to Bahrain. I'll never use kayak ever again". Cons: "Even in first class the my treat you like cattle, asked for water 3 times and it came 30 minutes later with an attitude, like she was doing me a favor.
The seats are a joke for first class, literally the cheapest trim configuration an airline could purchase. Pros: "The boarding process was very smooth and we took off early and the crew was great and then we also arrived 30 minutes early.
Pros: "Nice crew and reasonable seats. With only on the flight there was plenary of room and to spare to lay down across the empty seats a sad reality. I hope we return to full planes and less difficult travel scenarios that enable it. Pros: "Prompt boarding and good directions from the crew" Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing.
They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane".
Pros: "The crew was nice" Cons: "The flight was repeatedly delayed and AA isn't social distancing on their planes, causing people to be right next to another person for multiple hours. Even with masks, the risks could be further mitigated if seating was more staggered. Cons: "No screens, poor WiFi connection and an hour late for mechanical issues. Pros: "The employees were as good as they could be, given the atrocious handling of the situation by American Airlines and its policies.
Then, it appeared that we didn't try and make up the lost time in the air we also landed 1. This caused a significant proportion of the passengers to miss their connecting flights. This was absolutely lousy customer service by American, and will definitely make me avoid American Airlines in the future.
Pros: "Love main cabin extra" Cons: "Just a cookie for a 3 hour flight". Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant. Cons: "The gate agents called all boarding groups with the boarding queue extending the entire length of the jet bridge and into the terminal beyond the gate area, making us stand in line ten to fifteen minutes longer for no reason.
Cons: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. Pros: "Everything ran according to schedule. Everyone was professional and nice. No tv screens on these seats. Cons: "Entertainment is bad, there is not enough headset to the passengers, half way through the plane, the hostess is already out of earphone.
I have to watch silent movies just like the old days. How can that happen". Pros: "The crew was awesome, very attentive and helpful. Seats are cramped. Cons: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other.
There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF.
The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal.
We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. Pros: "The flight was great. Lots of movies to choose from. Food was pretty good too. State Department, United States government employees are prohibited from traveling to the state of Guerrero, including Acapulco.
But ordinary tourists can still come to Ixtapa and stay in the touristy area. The biggest concerns travelers have to face in Ixtapa are potentially being a target of a robbery, which is, unfortunately, common in many tourist destinations around the world. The weather in Ixtapa is hot year-round, with temperatures averaging between 75 to 82 degrees F annually. Because of its location on the Pacific, Ixtapa is also out of the path of hurricanes, which means the weather is rather pleasant, even during the rainy season.
When packing your suitcase for a trip to Ixtapa, bring clothing that you would normally wear in warm weather or at the beach. You'll pay a 24 peso cuota toll at Tecpan de Galeana, though unlike other toll roads, it's the same old tope-studded highway.
The ocean views along the winding, mountain-edged drive from Manzanillo can be spectacular, although there are many speed bumps along the way that make for slow going. Zihuatanejo has two bus terminals: the Central de Autobuses Estrella Blanca tel.
At the other station, first-class Estrella de Oro buses run daily to Acapulco. The trip from Mexico City to Zihuatanejo bypassing Acapulco takes 9 hours; from Acapulco, it's 4 to 5 hours.
Direct flights only. How much is the cheapest flight to Ixtapa - Zihuatanejo? All deals. One way. Wed, Nov Wed, Jan General Abelardo L. Rodriguez Intl. Tue, Mar 15 - Wed, Mar Mon, Feb 14 - Sat, Feb Wed, Feb Sun, Apr 3. Sat, Apr 2. Fri, Jan 21 - Fri, Jan Mon, Jan 24 - Tue, Jan Sat, Jan 29 - Sat, Feb 5. Ixtapa - Zihuatanejo Flights If you are dreaming about an escape to a beach paradise with warm sands and great surf, it's hard to beat booking tickets to Ixtapa.
Frequently asked questions. We get that plans can change in the blink of an eye, so choosing a flexible fare with Expedia is always a wise idea. Your low-priced, flexible flight to Ixtapa - Zihuatanejo is only a few clicks away.
With new rules, restrictions and safety measures to follow, travel looks a bit different right now.
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